Considerations when Selecting a Mobile Device

Wave 1 physicians are getting ready for launch, attending personalization workshops, and anticipating heavy use of Connect Care Mobility. Naturally, many wonder which mobile devices to procure or prepare for a best fit to their clinical workflows.

Here are a few (totally unofficial and not in any way directive) considerations that Connect Care users may want to bear in mind when considering purchase of a mobile device to use at launch.
  • SmartPhone
    • Dedicated mobility apps are available for installation on both Apple (iPhone) and Android (multiple) smartphones.
    • If one is already invested in a particular mobile ecosystem (Apple or Android), then it is best to stick with what is familiar. Differences in capabilities are not great enough to overcome the hassle of trying to learn a new user interface.
    • If one is considering a new purchase or upgrade, and is not invested in a particular mobile operating system, there may be reasons to prefer an iPhone:
      • Apple and Epic have a close collaborative arrangement. New innovations tend to be available on iOS before Android. Some features may not make it to Android. An example is the upcoming 'Hey Epic' intelligent voice assistant.
      • Some features (e.g., dictation) are more fully realized in iOS than Android.
      • Extended warranty and hardwared support is available to AHS physicians who purchase Apple devices for professional use (see posting about Apple Portal).
      • If one has an Apple Watch, then an iPhone for Haiku makes the most sense because the "Limerick" app for Apple Watch is automatically installed (only works if Haiku is on a paired iPhone) and brings many conveniences to secure messaging, scheduling, critical result alerts and other features.
    • Any iPhone or Android smartphone screen size should be fine for Haiku. The smallest available screens (e.g., iPhone SE) may be difficult to use in clinical environments.
    • Things like clinical images are not stored on the local device, so typical mobile memory capacities should be fine.
  • Tablet
    • "Canto" is the Epic tablet application made available to physicians. This works only on Apple iOS devices (iPad).
      • All iPads work well with Canto. Consider the use case and whether lab-coat pocket size is a factor.
      • If an iPad is to be used for rounding (can nicely substitute for computer on wheels), give the iPad Pro (with keyboard and stylus) a close look. The larger (12.9") screen size works well for chart rack laptop replacement and does a good job with both Canto and Hyperspace. The smaller iPad Pro (11") or iPad Air (10.5") screen is great for personal rounding. 
    • It is possible to use the Citrix Workspace app (available for iOS, Android, Chrome, Microsoft) to run full Hyperspace on a tablet. However, navigation can be tricky and some kind of stylus or pointing device will be wanted.

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