Most physician interactions with a Connect Care chart occur when patients are in the ER or are hospitalized or are in clinic. Training covers this well.
Sometimes prescribers may need to interact with the chart outside of a hospital admission or an emergency or clinic visit. One may want to place orders that anticipate a future interaction or document an interaction that occurs where Connect Care has not yet deployed.
There are “virtual” (patient not physically in a Connect Care setting) encounters that can help address these needs. Indeed, there are many “other” encounter types. “Documentation” and “Orders Only” encounters are very useful for situations Connect Care physicians confront.
Showing posts sorted by relevance for query Encounter Types. Sort by date Show all posts
Showing posts sorted by relevance for query Encounter Types. Sort by date Show all posts
Problem Power - Finding the Problem List
The Problem List is the hub of a patient's chart. Although it can be found, viewed and edited in many ways, it helps to choose a favourite path for quick access.
The best tool for managing problems is the "Problem List" activity, available as a tab within all charts in all contexts. Problems are a property of patients and are prominent in charts opened outside an encounter as well as within any encounter types.
Consider personalizing the default tabs appearing when a chart is opened. The "Problem List" activity can be moved left-ward to be front-of-mind.
Jumping to this Problem List activity is easy:
- From a Patient List, double-click within a problem list column to open the associated patient chart to the problem list activity.
- From the patient Storyboard (left column of all open charts), find a row listing problem(s) in the bottom ⅓ of the column, hover to quickly view problems and click to open the Problem List for editing.
- From the default "Summary" (inpatient) or "SnapShot" (outpatient) activity appearing when a chart is opened, click on the title of the Problem List box.
- Enter "Prob" in Chart Search, then select "Jump to Problem List".
- Use a right-panel "Sidebar" index link that jumps to the Problem List.
Special views of the Problem List appear in patient movement navigators, with the display optimized for the kind of problem reconciliation needed during those workflows:
- The Admission navigator has a section that emphasizes selection of problems that will be addressed during an admission, as well as flagging a principal problem.
- The Discharge navigator has a section that emphasizes resolution of resolved problems, while moving other problems to the Medical History.
Other tips explore Sidebar problem access and editing in greater detail.
Tippy - Email Notification of New In Basket Messages
Tippies can be quickly adopted with immediate workflow benefits...
Most of these settings are also available to Haiku, Canto and Provider Portal users.
- Get Email Notification of New In Basket Messages
Clinicians who are not routinely on Connect Care may wish to be notified by email when new In Basket messages appear, as might happen if there are late-reporting results after an inpatient or emergency encounter has finished. One or more categories of In Basket message (e.g., test results) can be set to trigger email messages indicating availability of new content at user configurable intervals.
- Open the In Basket workspace.
- Select the Preferences activity (wrench icon in In Basket menu bar).
- Within Preferences, select the "Reminder Emails" tab.
- Either indicate that emails should be sent for any new In Basket message or select one or more message types (the best selections for test results are shown in the image).
- Choose the number of days after which new message reminders should be sent.
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