Tippy - Optimize Your Screen Resolution

Tippies can be quickly adopted with immediate workflow benefits...

• Make Room for More Hyperdrive

Connect Care Hyperdrive can be accessed via AHS facility workstations, laptops-on-wheels and tablets. Hyperdrive can also be accessed via AHS or personal laptops or tablets outside of AHS facilities. 

Sometimes the screen size of a portable computer causes Hyperdrive content to appear crowded, with loss of sidebar space or other useful user-interface features.

When using computers with smaller (LCD) screens, it is best to maximize the screen resolution, and so maximize the amount of Hyperdrive that can be displayed all at once.

• Windows 10 - Changing Screen Resolution
• Windows 11 - Changing Screen Resolution
• Macintosh OS - Changing Screen Resolution

Tippy - F3 to Expand

Tippies can be quickly adopted with immediate workflow benefits...

• F3 to Expand Edit Area

There are many Connect Care activities where text can be entered and edited. Examples include notes, In Basket communications, problem overviews and handoff reports.

Sometimes editing is easier if the edit area is bigger. That's what F3 does. Press the F3 (function) key from within any text editing tool, and the edit space will expand to a near full-screen size.

An F3-enabled edit area is recognized by its tools button bar. Comment boxes, for example, do not have these buttons and do not respond to F3.

When dictating (Dragon Medical One), if this F3 functionality is important, create a custom command with a single step as illustrated:

Tippy - Fast Menu Buttons

Tippies can be quickly adopted with immediate workflow benefits...

• Keyboard Launch of Main Activities

It is easy to launch button-bar activities without leaving the keyboard.

Combine the Control (Ctrl) key with the number of the button, counting from the left. Hovering over the button will bring up a reminder of its keyboard shortcut.

"Dragon Login" is always the leftmost button, and so can be easily launched with Ctrl+1.

Tippy - Hover to Discover

Tippies can be quickly adopted with immediate workflow benefits...

• Hover to Discover

Pointing devices (mouse, trackpad, pen, etc.) are used to move around in Hyperspace. When the pointer is positioned above an item (e.g., button, list row, Storyboard section) and left stationary for a few seconds, it is "hovering".

Hovering actions can be helpful:

• A pop-up display may show, giving more information about the item hovered over (e.g., full list of meds when hovering over medication section of Storyboard). 
• A help-bubble may open, showing more information about what one can do or what the command button is for. 
• In many cases, the hover-message reminds about the keyboard shortcut.

In Haiku or Canto, the functional equivalent is tap-n-hold.

Tippy - Right-Click Powers

Tippies can be quickly adopted with immediate workflow benefits...

• Right-Click Powers

Pointing devices (mouse, trackpad, pen, etc.) are used to move around in Hyperspace. These have a main (left) button or equivalent (e.g., one-finger tap on trackpad, tap-n-hold on iPad). This works to select or activate whatever the pointer is pointing to.

Pointing devices also have a secondary (right) button or equivalent (e.g., double-finger tap on trackpad).

This works differently in different places, but right-clicks almost always save time:

• Lists and command icons - Context-sensitive pop-up menu listing things one can do (e.g., make favourite, edit) for the item that the cursor points to.
• Order-entry - Right-click anywhere in an order detail box to accept the order (instead of clicking on the "Accept" button).
• NoteWriter - When working with tri-state buttons ("+" button for positive and "−" button for negative), a right-click is the equivalent of clicking the "−" button.
• SmartLists - When working with SmartText and selecting items in a SmartList, a right-click is the equivalent of the Enter key for moving to the next editable item in the SmartText.

There's more! Experiment with right-click (or equivalent) to learn new efficiencies without taking one's hand off the pointing device.

Tippy - Changing Context

Tippies can be quickly adopted with immediate workflow benefits...

• Changing Context

The same user can log in to different Connect Care "departments" or "contexts", affecting things like available lists, schedules and activities. Some users will need to change contexts when working in significantly different settings (e.g., Acute vs. Critical Care).

In Hyperspace, use the drop-down menu at the top right (same as "Log Out"), then select the "Change Context" command to be presented with a list of departments to choose from:

In Haiku, tap the top-right title bar current user image, then select "Change Department":

  

In Canto, tap the top-left Canto menu, then select "Department":

Note that changing contexts is rarely needed. Connect Care prescribers usually log in to zone-wide virtual specialty "departments" that work across many facilities. Thus, selecting one's specialty-zone combination usually suffices for chart work.

Tippy - Changing Jobs

Tippies can be quickly adopted with immediate workflow benefits...

• Changing Jobs

Some prescribers have more than one role (e.g., sometimes working as a respirologist and sometimes as a critical care specialist), and therefore they may log in to the Connect Care clinical information system (CIS) to access different Epic modules for their different “jobs”. These users will then have available more than one “job” template in the CIS, and are given the ability to change both “job” and “context” when logging in to Connect Care.

Each "job" may provide access to more than one clinical context or "department", selected as the next step in the login sequence. In general, pick the most general virtual department available (e.g., zone general internal medicine):

So, what's the Tip? Happily, once job and context have been selected once, they default to the same value at the next login and one can simply hit the Enter key twice. If one alternates between multiple jobs or contexts, the commonly selected ones are the ones defaulted to pick from.

And, once logged in, it is easy to change both job and context from the top-right "Log Out" drop-down menu:

This Tip applies only to those prescribers with multiple job options in Connect Care.

Tippy - Advanced Chart Searching

Tippies can be quickly adopted with immediate workflow benefits...

• Advanced Chart Searching

The search function (CTRL-Space) in Hyperspace (top right or within Storyboard) is remarkably useful. It can help find an activity or navigator that may not be among one's favourites.

Search also supports clinical discovery when used within an open chart. One can find, for example, all visits where mention was made of a specific symptom or sign.

Searches can be made more specific by using multiple terms joined with "AND", or more sensitive with terms joined with "OR":

If you want to get fancier still, parentheses can be used for more complex logic (e.g., "Refill AND (Ryan OR Robert)").

Tippy - Chart Search

Tippies can be quickly adopted with immediate workflow benefits...

• CTRL + Spacebar = Search

The "Search" tool (top right in Hyperspace) can be a big help. Position your cursor over the magnifying glass icon,

to cause an edit box to appear,


where a search term can be entered (start typing the letters, e.g., "phone", and note the completion matching options that appear, e.g., "Phone Book") to find and click-activate:

• Most activities, commands or functions that otherwise need to be found in the Epic Menu
• Many settings, such as user interface settings and themes
• Other menu-accessible functions that otherwise may take many clicks to find

When a patient chart has been opened, Chart Search can be found within the patient Storyboard (leftmost column). Here one can additionally search for specific entries within a chart (e.g., "diabetes"). Hovering over a search result gives more information; double-clicking jumps to the activity or information.

The keyboard shortcut (Control key plus Spacebar) is worth remembering.

If mouth is to microphone (Dragon Medical One), pause and say "chart search" or "search chart".